5.0 Rated • 150+ Reviews

Discreet Biohazard Cleanup in St. Louis

During life's most difficult moments, you need compassionate professionals who understand. Our certified technicians respond 24/7 with discretion and care, restoring safety to your property while protecting your family's privacy. We handle the burden so you can focus on healing.

Free Estimates
Same Day Service
Licensed & Insured
Compassionate Care

We Understand What You Are Going Through

When tragedy strikes, the last thing you should worry about is cleanup. We are here to help.

Biohazard situations rarely come with warning. Whether you are facing the aftermath of an unexpected loss, a traumatic accident, or discovering a hoarding situation in a loved one's home, the experience can be overwhelming. At Eversafe Restoration, we approach every situation with the compassion, discretion, and professionalism that families in St. Louis deserve during these challenging times.

Our biohazard cleanup team understands that behind every call is a family in crisis. We do not treat these situations as routine jobs. We recognize that what we are cleaning is often someone's home, filled with memories and meaning. Our technicians are trained not only in the technical aspects of biohazard remediation but also in working with sensitivity around grieving families, trauma survivors, and individuals struggling with mental health challenges like hoarding disorder.

Based in Saint Charles, we serve families throughout the St. Louis metropolitan area with 24/7 availability. When you call, a compassionate team member will listen to your situation, explain what to expect, and dispatch a crew as quickly as you need us. We work with law enforcement, medical examiners, property managers, and mental health professionals to coordinate care and ensure the process goes as smoothly as possible for everyone involved.

Compassionate Approach

Every family deserves kindness during difficult times

Complete Discretion

Unmarked vehicles and strict confidentiality protocols

Certified & Insured

OSHA and EPA compliant biohazard remediation

Our Services

Specialized Crime Scene & Trauma Cleanup in St. Louis

When tragedy occurs, our team responds with the expertise, compassion, and discretion your family needs to begin healing.

Compassionate Response for Unattended Deaths & Trauma

Discovering a loved one or dealing with the aftermath of a traumatic event is one of life's most difficult experiences. Our team approaches these situations with deep respect for what you are going through. We coordinate with law enforcement and medical examiners to begin work as soon as the scene is released. Our goal is to restore your home to safe condition as quickly as possible so you can focus on grieving, making arrangements, and supporting each other. We handle the details you should not have to think about during these moments, from thorough cleaning to proper disposal of biohazardous materials.

Full OSHA & EPA Compliant Biohazard Removal

Biohazard remediation requires strict adherence to federal regulations designed to protect both cleanup workers and future occupants. Our technicians follow OSHA Bloodborne Pathogen Standards and EPA guidelines for handling, transporting, and disposing of biohazardous materials. All contaminated materials are placed in appropriate biohazard containers and transported to licensed medical waste facilities for proper disposal. This ensures complete protection for your family and compliance with all legal requirements. We maintain detailed documentation throughout the process, which is often required for insurance claims and property records.

Unmarked Vehicles for Maximum Privacy

We understand that the last thing you want during a difficult time is attention from neighbors or passersby. Our fleet includes unmarked white vehicles with no company logos or identifiers. Technicians can arrive in plain clothes rather than branded uniforms when requested. We conduct ourselves quietly and professionally, treating your property with respect and discretion. Our work inside is thorough but efficient, and all materials are removed in sealed, unmarked containers. Your privacy matters to us, and we take every precaution to protect it.

Complete Cleaning & Disinfection to Restore Safety

Our remediation process goes far beyond surface cleaning. We remove all biohazardous materials and contaminated porous surfaces that cannot be safely sanitized. Non-porous surfaces undergo thorough treatment with hospital-grade disinfectants and specialized enzymatic cleaners that break down biological matter at the molecular level. We use antimicrobial treatments to prevent bacterial and mold growth during the restoration process. Air quality is addressed using HEPA filtration and hydroxyl generators that neutralize airborne pathogens and odors. The result is a home that is not only visually clean but genuinely safe for your family to return to.

24/7 Compassionate Support

You Do Not Have to Face This Alone

Our compassionate team is here to help, day or night.

(636) 219-9302
Compassionate, trained professionals
Unmarked vehicles for your privacy
Direct insurance billing available
OSHA and EPA compliant
Coordination with law enforcement
Complete confidentiality guaranteed

Serving St. Louis City, County, and surrounding areas with discretion and care

Specialized Services

St. Louis Hoarding Cleaning & Sewage Remediation

Approaching every situation with respect, dignity, and understanding for the individuals and families involved.

Non-Judgmental Hoarding Cleanup

Hoarding disorder is a recognized mental health condition that affects millions of people and their families. We approach hoarding cleanup with complete understanding and respect for the individual, whether we are working with someone who is ready to make a change or helping a family after the loss of a loved one. Our team never judges. We understand that the accumulation represents years of struggle and that cleanup can be emotionally overwhelming.

Our hoarding cleanup process is tailored to each situation. When working with individuals who are present during cleanup, we move at a pace they can manage emotionally. We help sort belongings, identifying items of genuine value or sentiment versus items that need to be removed. When biohazard conditions exist, including accumulated human or animal waste, pest infestations, or decomposing materials, we address these health hazards with the same professionalism and discretion we bring to all our work.

We can coordinate with mental health professionals, social workers, and family members to ensure a supportive environment throughout the process. After cleaning, we provide deep sanitization to address accumulated odors, bacteria, and allergens, restoring the home to safe, livable condition.

Our Hoarding Services Include:

  • Compassionate sorting and decluttering
  • Biohazard waste removal
  • Deep sanitization and odor removal
  • Pest remediation coordination
  • Coordination with mental health professionals

Sewage Backup Cleanup & Odor Elimination

Sewage backups are classified as Category 3 biohazard events due to the dangerous pathogens present in wastewater. St. Louis's aging sewer infrastructure means backups occur with unfortunate frequency, particularly during heavy rains that overwhelm the combined sewer systems in older neighborhoods. When sewage enters your home, immediate professional remediation is essential to protect your family's health.

Our sewage cleanup process follows strict IICRC protocols for contaminated water. We extract all standing sewage using equipment designated exclusively for Category 3 water. All porous materials that absorbed contamination, including carpet, padding, drywall below the flood line, and insulation, are removed and properly disposed of as biohazard waste. Non-porous surfaces and structural materials undergo thorough antimicrobial treatment.

Odor elimination is a critical component of sewage remediation. The smell of sewage can persist long after visible contamination is removed if not properly addressed. We use enzymatic treatments that break down organic matter at the molecular level, followed by hydroxyl generators or thermal fogging that neutralize remaining odors throughout the structure. The result is a home that is genuinely clean, safe, and odor-free.

Sewage Services Include:

  • Immediate sewage extraction
  • Contaminated material removal
  • Antimicrobial treatment
  • Enzymatic odor elimination
  • Structural drying and restoration

Extreme Pet Odor & Urine Remediation

Severe pet odor and urine contamination often occurs in hoarding situations or when elderly or disabled pet owners become unable to properly care for animals. The ammonia in accumulated urine creates health hazards and the odor can penetrate deeply into flooring, subfloor, and even structural materials. Standard cleaning methods cannot address this level of contamination.

Our pet odor remediation process begins with identifying all contaminated materials using UV lights that reveal urine deposits invisible to the naked eye. Severely contaminated porous materials including carpet, padding, and sometimes subfloor must be removed. We apply professional enzymatic treatments that break down uric acid crystals, the source of persistent pet odor. Multiple applications may be required for severe contamination.

For properties being prepared for sale or rental, complete pet odor elimination is essential. Prospective buyers and tenants can detect even faint pet odors, and the problem returns during humid weather if not properly addressed. Our thorough approach ensures the odor is genuinely eliminated, not just masked, so you can move forward with confidence.

Pet Odor Services Include:

  • UV light contamination mapping
  • Contaminated material removal
  • Professional enzymatic treatment
  • Subfloor sealing when needed
  • Verification testing
Our Approach

A Compassionate, Professional Process

From your first call through project completion, we handle every detail with care and professionalism.

1

Compassionate Initial Contact

When you call our 24/7 line, you reach a compassionate team member trained to listen and help. We understand you may be in shock, grieving, or overwhelmed. We will listen to your situation without judgment, answer your questions, explain what to expect, and coordinate response timing that works for your family. If the scene is not yet released by law enforcement, we can provide guidance on what happens next and be ready to respond the moment clearance is received. Our goal in this first conversation is to reduce your burden and provide a clear path forward.

2

Discreet Assessment & Clear Communication

Our technicians arrive in unmarked vehicles at the scheduled time. Before beginning work, we conduct a thorough assessment to understand the full scope of remediation needed. We communicate clearly about what we find, what needs to be done, and what it will cost. For insurance claims, we provide detailed documentation and can work directly with your adjuster. We answer all your questions and ensure you understand the process before proceeding. Families are never pressured or rushed into decisions during an already stressful time.

3

Professional Biohazard Remediation

Our certified technicians follow strict OSHA and EPA protocols throughout the remediation process. We remove all biohazardous materials and contaminated surfaces that cannot be safely cleaned. Personal protective equipment is worn at all times to protect both our team and the property from cross-contamination. Biohazard waste is placed in appropriate containers and transported to licensed medical waste facilities for proper disposal. We work efficiently but thoroughly, understanding that families are waiting to move forward.

4

Deep Cleaning & Sanitization

After biohazard removal, we thoroughly clean and sanitize all affected areas. Hospital-grade disinfectants kill remaining pathogens. Enzymatic cleaners break down biological matter that surface cleaning cannot address. Antimicrobial treatments prevent bacterial and mold growth. For odor concerns, we use hydroxyl generators and thermal fogging to neutralize odors at the molecular level throughout the structure. The result is a space that is genuinely clean and safe, not just superficially cleaned.

5

Final Verification & Continued Support

Before we leave, we conduct a final walkthrough to verify all work is complete and the space is safe for occupancy. We provide documentation of all work performed for your records and insurance purposes. If you have questions after we leave, or if you need additional support navigating next steps, our team remains available. Some situations require follow-up restoration work such as painting, flooring replacement, or other repairs. We can coordinate these services or recommend trusted contractors if you prefer to work with others.

Service Area

Discreet Biohazard Cleanup Throughout St. Louis

Serving families across St. Louis City, County, and surrounding communities with compassion and discretion.

From our Saint Charles headquarters, we respond to biohazard situations throughout the greater St. Louis metropolitan area. Our strategic location provides excellent access to St. Louis City via Highway 70 and Interstate 64, allowing rapid response when families need us most. Whether you are in the historic neighborhoods of South City, the suburbs of West County, or anywhere in between, our team can be on site quickly and discreetly.

We understand that biohazard situations occur in every type of community. The Central West End attorney dealing with a tragic loss deserves the same compassionate response as the family in North County facing a hoarding situation. Every family, regardless of neighborhood or circumstance, is treated with dignity and respect. Our unmarked vehicles and confidential protocols protect your privacy whether you are in a busy urban neighborhood or a quiet suburban street.

St. Louis City Areas:

  • Downtown, Central West End, Midtown
  • Soulard, Benton Park, Tower Grove
  • Lafayette Square, Shaw, The Hill
  • North City, South City neighborhoods

St. Louis County & Beyond:

  • Clayton, University City, Maplewood
  • Webster Groves, Kirkwood, Shrewsbury
  • Chesterfield, Ballwin, Wildwood
  • Florissant, Ferguson, North County
Testimonials

Families We Have Helped

We are honored to have helped families throughout St. Louis during some of their most difficult moments. While privacy prevents sharing details, these families trusted us to handle sensitive situations with care.

5.0from 6 reviews
G

"Chad fixed my mold. He explained to me exactly how the mold happened and why it would not happen again. He was very kind to me. I explained I was suffering from a medical level of anxiety and he was very understanding. Every day, Chad made sure to communicate clearly and keep me informed throughout the entire process."

BG

Bob Gaines

3 months ago

G

"Eversafe Restoration was incredible to work with. We had unexpected water damage and Chad responded quickly and professionally. He explained everything clearly and made sure we understood the repair process. The crew was efficient and thorough. Highly recommend!"

AH

Andrea Herron

6 months ago

G

"They took care in giving me the best service. Very detailed oriented in repairing and finishing moisture damage in my home. They did such an excellent job, I won't think twice about calling Eversafe for anymore restoration needs I have in the future!"

RM

Ryan McGovern

6 months ago

G

"11/10 would recommend! Great job, great price, and it took them no time at all."

CH

Corey Holmes

3 months ago

G

"Did a great job."

MG

Matt Guthrie

6 months ago

G

"Excellent service from start to finish. Professional and reliable."

DB

Destiny Boschert

6 months ago

Read more reviews on:
FAQ

Biohazard Cleanup Questions

We understand you may have questions during this difficult time. Here are answers to common concerns about biohazard cleanup in St. Louis.

How much does hoarding cleanup cost in St. Louis?

Hoarding cleanup costs in St. Louis vary based on the volume of contents, the level of biohazard contamination present, and the size of the property. We use a tiered pricing approach based on the recognized five levels of hoarding severity. Level 1 situations with light clutter and no biohazards may cost $1,000 to $3,000, while Level 5 situations involving severe accumulation, structural concerns, and significant biohazard contamination can range from $10,000 to $25,000 or more. Every situation is unique, and we approach each with complete respect for the individual and their circumstances. Many families find themselves in these situations after the loss of a loved one or when helping an elderly parent, and we understand the emotional weight involved. We provide free, confidential on-site assessments where we discuss the scope of work, answer your questions privately, and provide a detailed estimate. Our assessors arrive in unmarked vehicles, and we never judge. Our goal is to help families restore safety and dignity to the home while treating everyone involved with compassion. For hoarding situations involving a loved one who is still living in the home, we can work with mental health professionals to create a supportive cleanup plan.

Is biohazard cleanup covered by homeowners insurance?

Most homeowners insurance policies in the St. Louis area cover biohazard and trauma cleanup when the situation results from a covered event. This typically includes crime scenes, unattended deaths, and accident-related trauma. Insurance companies recognize that professional remediation is necessary to restore the property to safe, habitable condition and to protect against liability. The claims process can feel overwhelming during an already difficult time, which is why we handle insurance paperwork directly on your behalf. Our team has extensive experience working with insurers serving Missouri homeowners, including State Farm, Allstate, Farmers, and others. We provide comprehensive documentation including detailed damage assessments, photographs, itemized work reports, and completion certificates that adjusters require. In most cases, families are only responsible for their deductible, and we can bill the insurance company directly for the remaining balance. We work to minimize your financial burden during what is often one of the most challenging experiences a family can face. If you are uncertain about your coverage, call us and we can help you understand your policy and navigate the claims process.

How do you handle discreet biohazard cleaning?

We understand that privacy is paramount during sensitive situations. Our discreet biohazard cleaning services are designed to protect your family's privacy and minimize attention from neighbors or passersby. Our fleet includes unmarked white vehicles with no company logos or identifiers visible. Technicians can arrive in plain clothes rather than branded uniforms when requested. All of our staff follow strict confidentiality protocols, and discussing client situations outside of work is grounds for termination. We can schedule work during off-hours, early mornings, or late evenings if this helps maintain privacy. When we arrive, we conduct ourselves professionally and quietly, treating the situation with the gravity it deserves. Inside the property, we work efficiently but thoroughly, ensuring complete remediation while minimizing our visible presence. All biohazardous waste is removed in sealed, unmarked containers and transported to licensed disposal facilities. We never discuss the nature of our work with anyone who inquires. Our only goal is to restore your property and help your family move forward with dignity and privacy intact.

What qualifies as biohazard waste?

Biohazard waste includes any material that poses a risk to human health due to potential exposure to pathogens, infectious agents, or toxic substances. The primary categories include blood and bodily fluids such as blood, plasma, and other human fluids that can transmit bloodborne pathogens including HIV, Hepatitis B, and Hepatitis C. Tissue and biological matter from trauma scenes or unattended deaths requires professional handling and disposal. Sewage and fecal matter contain dangerous bacteria, viruses, and parasites including E. coli, Salmonella, and Giardia that cause serious illness. Chemical and medical waste including sharps, pharmaceutical residue, and chemical contaminants require specialized disposal. Animal waste in significant quantities, particularly from hoarding situations, creates ammonia exposure risks and harbors disease. Decomposition fluids release dangerous pathogens and create lasting contamination in porous materials. Mold contamination above certain thresholds is also classified as a biohazard due to respiratory health risks. All biohazard waste must be handled according to OSHA Bloodborne Pathogen Standards and EPA regulations, with proper personal protective equipment and disposal through licensed medical waste facilities. Professional remediation ensures these materials are completely removed and affected areas are properly sanitized.

How do I clean up raw sewage safely?

We strongly advise against attempting DIY sewage cleanup due to the serious health risks involved. Raw sewage contains dangerous pathogens including bacteria like E. coli, Salmonella, and Campylobacter, viruses including Hepatitis A and Norovirus, and parasites such as Giardia and Cryptosporidium. Exposure can occur through direct contact, inhalation of aerosolized particles, or contamination of food and water sources. Without proper PPE including full-face respirators, chemical-resistant suits, and impermeable gloves and boots, you risk serious illness. If you must enter the affected area before help arrives, do not touch contaminated materials, avoid tracking sewage to clean areas, keep children and pets away, and turn off HVAC systems to prevent airborne spread. Professional sewage cleanup involves immediate extraction using specialized equipment designated only for contaminated water, followed by removal of all porous materials that absorbed sewage including carpet, padding, drywall below the flood line, and insulation. Non-porous surfaces undergo thorough antimicrobial treatment. Industrial-grade drying equipment eliminates remaining moisture. The process concludes with odor neutralization and air quality testing. Our technicians are trained in Category 3 water remediation and follow strict IICRC protocols to restore your property safely.

Do you offer blood cleanup services for businesses?

Yes, we provide commercial trauma and accident cleanup services for St. Louis businesses, including offices, retail establishments, industrial facilities, restaurants, and healthcare-adjacent businesses. Workplace accidents, violent incidents, and medical emergencies can create biohazard situations that require professional remediation before employees and customers can safely return. Beyond restoring safety, businesses have legal and regulatory obligations regarding workplace biohazard exposure. We provide comprehensive OSHA compliance documentation including exposure control plans, cleanup verification reports, and completion certificates that demonstrate your business met its legal obligations for employee safety. Our commercial services include rapid response to minimize business interruption, discretion to protect your business reputation, after-hours service to avoid disruption during business hours, and complete documentation for insurance and compliance purposes. We work with property managers, facility directors, HR departments, and business owners to coordinate cleanup efficiently. Our goal is to restore your facility to safe, operational condition as quickly as possible while providing the documentation you need for regulatory compliance and liability protection.

How long does crime scene cleanup take?

Crime scene cleanup in St. Louis is typically completed within 24 hours of receiving police clearance to enter the property, though the exact timeline depends on the scope of contamination. Our rapid response reflects our understanding that families are waiting to begin the healing process, and returning the home to safe condition is an important step in that journey. Minor scenes involving limited contamination may be completed in 4 to 8 hours. More extensive situations involving multiple rooms, significant biological contamination, or contamination that has penetrated structural materials may require 12 to 24 hours of work. In rare cases involving severe contamination or structural remediation needs, work may extend to 48 hours. We prioritize efficiency without compromising thoroughness. Every surface must be properly treated, every porous material that absorbed contamination must be removed, and air quality must be verified before we consider the job complete. We also understand that some families need to access the property quickly to retrieve personal items or begin estate proceedings. Our team can accommodate these needs while maintaining safety protocols. Throughout the process, we keep you informed of our progress and expected completion time.

Why can't I just use bleach for biohazards?

While bleach is an effective surface disinfectant, it is inadequate for biohazard remediation for several critical reasons. First, bleach cannot penetrate porous materials. When blood or bodily fluids soak into wood, drywall, carpet, concrete, or upholstery, surface application of bleach does not reach contamination that has penetrated into the material. The surface may appear clean while dangerous pathogens remain viable inches below. Second, bleach rapidly loses effectiveness. Once mixed with water or exposed to organic matter, bleach's disinfecting power degrades quickly. In biohazard situations with significant organic contamination, the bleach is neutralized before it can complete disinfection. Third, bleach does not break down biological matter. Blood proteins, tissue, and bodily fluids require enzymatic treatments that physically break down organic material at the molecular level. Bleach simply cannot accomplish this. Professional biohazard remediation uses hospital-grade disinfectants, specialized enzymatic cleaners, and antimicrobial treatments designed specifically for biological contamination. We also remove contaminated porous materials entirely rather than attempting surface treatment. Our process ensures complete elimination of pathogens and biological matter, verified through testing when appropriate, to protect your family's health and safety.

Still have questions?

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Contact Us

Serving St. Louis from Saint Charles

Our Saint Charles headquarters provides discreet, rapid response throughout St. Louis city and county. Unmarked vehicles available for maximum privacy. 24/7 availability for urgent situations.

Address

2201 North 3rd Street

Saint Charles, MO 63301

Get Directions

Hours

Monday - Friday: 9am - 6pm

Saturday: 9am - 5pm

Sunday: Closed

Contact

(636) 219-9302

Call or text for appointments

Request a Quote
24/7 Compassionate Support

We Are Here When You Need Us

During life's most difficult moments, you do not have to face the aftermath alone. Our compassionate team is available around the clock to help your family through this challenging time with discretion, professionalism, and genuine care.

Unmarked Vehicles
Complete Confidentiality
Insurance Assistance
Available Now

Let Us Help You Through This

Our Saint Charles team serves St. Louis families 24/7 with compassionate, discreet biohazard cleanup services. We handle the burden so you can focus on healing. Call for immediate assistance or request a private consultation.

Free Estimates
Same Day Service
Licensed & Insured