Compassionate Crime Scene & Trauma Cleanup

In most cases, you will not have to pay out of pocket for crime scene cleanup services in Missouri. Homeowners insurance policies typically cover biohazard remediation as part of property damage coverage. If the incident was a crime, you may also qualify for assistance through the Missouri Crime Victims' Compensation Program, which can cover cleanup costs up to certain limits. We work directly with insurance companies and can bill them on your behalf. Our team handles all the documentation, photographs, and paperwork required by adjusters, so you can focus on your family during this difficult time rather than navigating complex insurance claims.

Professional crime scene cleanup requires several important certifications to ensure the safety of both technicians and property occupants. Our team maintains OSHA Bloodborne Pathogen Training certification, which is federally mandated for anyone working with potentially infectious materials. We also follow IICRC standards for biohazard remediation, the restoration industry's highest standard. Additionally, we hold all required permits for hazardous waste transportation in Missouri, ensuring that all biohazardous materials are legally transported and disposed of at certified medical waste facilities. These certifications represent hundreds of hours of specialized training in safety protocols, decontamination procedures, and proper disposal methods.

Most trauma scene cleanups are completed within 24 to 48 hours, though the exact timeline depends on several factors. The extent of the affected area plays the largest role. A single room with limited contamination may be restored in just a few hours, while situations involving extensive structural involvement such as contamination in subfloors, wall cavities, or HVAC systems may require additional time. Unattended death scenes where decomposition has occurred typically require more thorough remediation. We dispatch immediately upon your call, 24 hours a day, 7 days a week, and we work efficiently while maintaining the highest standards of thoroughness and care.

We strongly advise against attempting to clean up blood or other biohazardous materials yourself. Blood can carry dangerous pathogens including HIV, Hepatitis B, and Hepatitis C, which can remain infectious outside the body for extended periods. Even blood that appears dried can pose health risks. Many pathogens are invisible to the naked eye and can penetrate porous surfaces like carpet, wood, concrete, and drywall. Standard household cleaning products are not effective at eliminating these biohazards. Professional crime scene cleanup requires hospital-grade disinfectants, specialized personal protective equipment, and proper disposal methods. The health risks simply are not worth it when professional help is available.

Yes, protecting your privacy is one of our highest priorities. We understand that a traumatic event brings enough attention and stress without adding to it. Our vehicles are unmarked with no logos, signage, or any indication of the nature of our work. There is no 'Crime Scene Cleanup' or 'Biohazard' branding visible to neighbors or passersby. Our technicians wear plain uniforms and conduct themselves respectfully and discreetly in your neighborhood. We can also schedule our arrival and work hours around your preferences to minimize any disruption or unwanted attention. Your family's privacy and dignity are respected throughout the entire process.

Absolutely. Navigating insurance claims during a traumatic time can feel overwhelming, and that is why we handle as much of the process as possible for you. Our team creates comprehensive documentation including detailed photographs, moisture readings, itemized inventories of affected materials, and professional assessments. We communicate directly with your insurance adjuster and speak their language when it comes to coverage terms and policy requirements. Many families are unaware that their homeowners insurance covers biohazard remediation. We help you understand your policy and advocate on your behalf to ensure you receive the coverage you are entitled to. Our goal is to remove as much burden from you as possible.

All biohazardous materials removed from your property are transported and disposed of according to strict federal and Missouri state regulations. Contaminated materials such as carpeting, drywall, furniture, and personal items that cannot be safely cleaned are placed in specially designed biohazard containers and transported to certified medical waste facilities for incineration. We maintain complete legal manifest tracking for every item we remove, documenting the chain of custody from your property to the disposal facility. This ensures full compliance with St. Charles County health regulations, EPA requirements, and OSHA standards. You receive documentation of proper disposal for your records and peace of mind.

Odor removal from an unattended death requires a multi-step approach that goes far beyond masking the smell. First, we identify and remove all saturated materials including flooring, subfloors, drywall, and insulation that have absorbed decomposition fluids. Next, we apply professional enzymatic cleaners that break down the biological molecules causing the odor at a molecular level rather than simply covering them. We then use industrial ozone generators and hydroxyl generators, which neutralize airborne odor particles throughout the entire structure. Finally, we seal any remaining porous surfaces with specialized sealants. This comprehensive approach ensures that odors are permanently eliminated, not temporarily masked, restoring your property to a safe and comfortable condition.