5.0 Rated • Trusted by Locals

Family-Owned. Integrity-Driven. Your Neighbors in Restoration.

Since day one, we have operated on a simple principle: Help First, Business Second. When disaster strikes your Saint Charles home or business, you deserve a team that treats your property like their own.

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Our Story

The Eversafe Story: Family-Owned Integrity

When Chad Herron founded Eversafe Restoration LLC in Saint Charles, Missouri, he had a clear vision: build a restoration company that puts people before profits. Having witnessed firsthand how national franchises often treated homeowners as just another ticket number, Chad knew there had to be a better way.

"Help First, Business Second" is not just a slogan for us. It is how we operate every single day. When you call us at 3 AM because your basement is flooding, we do not waste time with lengthy sales pitches or upselling. We get to your property, assess the situation, and start protecting your home and belongings immediately.

As a family-owned company based right here in Saint Charles, we have deep roots in this community. Your neighbors are our neighbors. When severe storms hit the St. Louis metro area, we are here working alongside our community to help families recover. When tragedy strikes and sensitive cleanup is needed, we approach every situation with the empathy and discretion you deserve.

We specialize in the cases that others shy away from. Hoarding situations requiring compassionate, judgment-free service. Biohazard cleanup that demands technical expertise and emotional intelligence. Water damage emergencies that cannot wait until Monday morning. No matter how complex or sensitive your situation, you will find a team at Eversafe that genuinely cares about helping you through it.

This commitment to integrity has earned us the trust of homeowners, property managers, and insurance adjusters throughout O'Fallon, Wentzville, Chesterfield, St. Peters, and the entire St. Louis metropolitan area. When you choose Eversafe Restoration, you are choosing a team that will treat your property like it is our own.

Leadership

Meet Chad Herron, Owner

Owner-led inspections mean you get expert eyes on your project from day one.

Chad Herron, Owner of Eversafe Restoration LLC

Chad Herron brings a unique combination of technical expertise and genuine compassion to every project. With advanced certifications in structural drying, mold remediation, and biohazard cleanup, Chad ensures that every Eversafe project meets the highest industry standards.

But what truly sets Chad apart is his hands-on approach. Unlike franchise operations where you may never meet the owner, Chad personally oversees major restoration projects. He conducts inspections, answers your questions directly, and makes sure his team delivers the results you expect.

"I started this company because I saw too many families get treated like numbers by big restoration companies," Chad explains. "When someone calls us during the worst day of their life, they deserve to work with people who actually care. That is the standard I hold our entire team to."

Our Team

The People Behind Eversafe

Our dedicated team brings expertise, compassion, and professionalism to every restoration project.

Chad Herron, Owner of Eversafe Restoration LLC

Chad Herron

Owner & Lead Technician

IICRC certified with expertise in structural drying, mold remediation, and biohazard cleanup. Personally oversees every major project.

Eversafe Restoration team member

Operations Manager

Client Relations & Scheduling

Coordinates emergency response scheduling and ensures every client receives prompt, compassionate communication throughout their project.

Eversafe Restoration workers performing drywall restoration

Our Restoration Crew

Certified Technicians

Background-checked, IICRC-certified professionals trained to handle water damage, mold, biohazard, and trauma scene restoration with expertise and care.

Credentials

Our Certifications and Standards

IICRC-certified technicians with specialized training in every service we offer.

At Eversafe Restoration, we believe that proper training and certifications are not optional. They are the foundation of quality restoration work. Our team maintains current certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the industry gold standard for restoration professionals.

Our technicians hold advanced credentials including Applied Structural Drying (ASD) certification, which ensures we understand the science behind proper water extraction and structural drying. This technical knowledge prevents secondary damage like mold growth that can occur when drying is done improperly.

For mold remediation projects, our Microbial Remediation Supervisor certifications ensure that we follow industry-approved protocols for safely removing mold contamination while protecting your home's indoor air quality. We use containment procedures, HEPA filtration, and antimicrobial treatments to ensure mold does not spread during remediation.

When it comes to biohazard and crime scene cleanup, safety is paramount. Our team follows OSHA-compliant protocols for handling bloodborne pathogens and other biohazardous materials. We use proper personal protective equipment, specialized cleaning agents, and disposal procedures that meet all regulatory requirements. You can trust that when we complete a biohazard cleanup, the area is truly safe for you and your family.

Chad Herron Certified Mold Remediator (CMR) certificate from Professional Mold Inspection Institute

Certified Mold Remediator (CMR)

Professional Mold Inspection Institute

Chad Herron Bio-Trauma and Crime Scene Cleanup training completion certificate

Bio-Trauma & Crime Scene Cleanup

Specialized Training Certification

IICRC Certified

Industry-recognized restoration certifications

ASD Training

Applied Structural Drying expertise

OSHA Compliant

Biohazard safety protocols

Fully Insured

Liability and pollution coverage

Why Eversafe

The Eversafe Difference

What sets us apart from national franchises and other restoration companies.

Truly Local

We are based right here in Saint Charles. When you call, you reach our local team directly. No distant call centers, no corporate red tape. Just neighbors helping neighbors.

24/7 Emergency Response

Water damage and emergencies do not wait for business hours. Our team is available around the clock, with rapid response times throughout the St. Louis metro area.

Transparent Pricing

No hidden fees or surprise charges. We provide detailed estimates before work begins and work directly with your insurance company to make the claims process as smooth as possible.

Compassionate Service

We understand that restoration situations are stressful. Our team approaches every project with empathy, especially for sensitive cases like biohazard cleanup or hoarding remediation.

Owner Oversight

Chad Herron personally inspects major projects and remains available for direct communication. You get owner-level attention, not just a crew that shows up.

Discretion Guaranteed

For sensitive situations, we offer unmarked vehicles and maintain strict confidentiality. Your privacy matters to us, especially during difficult times.

Service Areas

Proudly Serving the St. Louis Metro Area

From our Saint Charles headquarters, we respond quickly to emergencies throughout the region.

Our central location in Saint Charles positions us perfectly to serve families and businesses across the entire St. Louis metropolitan area. Whether you are in the heart of historic Main Street Saint Charles or out in Wentzville, our team can typically reach you within 60 minutes of your emergency call. We know these communities because we live here too.

Testimonials

What Our Neighbors Say

Hear from families and businesses throughout the St. Louis metro area who trusted Eversafe Restoration.

5.0from 6 reviews
G

"Chad fixed my mold. He explained to me exactly how the mold happened and why it would not happen again. He was very kind to me. I explained I was suffering from a medical level of anxiety and he was very understanding. Every day, Chad made sure to communicate clearly and keep me informed throughout the entire process."

BG

Bob Gaines

3 months ago

G

"Eversafe Restoration was incredible to work with. We had unexpected water damage and Chad responded quickly and professionally. He explained everything clearly and made sure we understood the repair process. The crew was efficient and thorough. Highly recommend!"

AH

Andrea Herron

6 months ago

G

"They took care in giving me the best service. Very detailed oriented in repairing and finishing moisture damage in my home. They did such an excellent job, I won't think twice about calling Eversafe for anymore restoration needs I have in the future!"

RM

Ryan McGovern

6 months ago

G

"11/10 would recommend! Great job, great price, and it took them no time at all."

CH

Corey Holmes

3 months ago

G

"Did a great job."

MG

Matt Guthrie

6 months ago

G

"Excellent service from start to finish. Professional and reliable."

DB

Destiny Boschert

6 months ago

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FAQ

Questions About Eversafe Restoration

Get answers to common questions about our company, team, and services.

Is Eversafe Restoration licensed and insured?

Yes, Eversafe Restoration LLC is fully licensed to operate in Missouri and carries comprehensive insurance coverage. We maintain general liability insurance and specialized pollution liability insurance to protect both our team and your property. Our licensing and insurance information is available upon request, and we are happy to provide certificates of insurance to your insurance company or property management company as needed.

What areas do you serve outside of Saint Charles?

While we are headquartered in Saint Charles, MO, we proudly serve the entire St. Louis metropolitan area. This includes O'Fallon, Wentzville, St. Peters, Chesterfield, Lake St. Louis, Cottleville, Dardenne Prairie, Wildwood, and St. Louis City. Our central location allows us to respond quickly to emergencies throughout the region, typically arriving within 60 minutes of your call.

How long has Eversafe been in business?

Eversafe Restoration was founded right here in Saint Charles with deep roots in our local community. Our team brings over 20 years of combined experience in the restoration industry. Owner Chad Herron personally oversees major projects, ensuring the same level of care and attention that built our reputation from day one. We have successfully completed hundreds of restoration projects for families and businesses across the St. Louis metro area.

Do you offer eco-friendly restoration options?

Absolutely. We understand that you want your home or business to be safe for your family, pets, and employees after restoration work is complete. We use EPA-registered antimicrobial products and non-toxic botanical solutions whenever possible. Our eco-friendly cleaning methods are safe for children and pets while still being highly effective at eliminating mold, bacteria, and odors. We are happy to discuss our green cleaning options during your free consultation.

Are your technicians background-checked?

Yes, every member of our team undergoes a rigorous background screening process before joining Eversafe Restoration. We understand that you are inviting us into your home or business during a vulnerable time, which is why safety and discretion are our top priorities. Our technicians are not only background-checked but also trained in customer service and confidentiality protocols, especially important for sensitive situations like biohazard cleanup or hoarding remediation.

What makes you different from national franchises?

As a family-owned and operated company, we offer personalized service that national franchises simply cannot match. When you call Eversafe, you speak directly with our team in Saint Charles, not a distant call center. Owner Chad Herron is often on-site for major projects, providing direct oversight and communication. Without corporate overhead and franchise fees, we can offer competitive local rates while maintaining the highest quality standards. Your neighbors are our neighbors, and our reputation in this community matters to us.

Do you provide community support?

Community involvement is central to who we are at Eversafe Restoration. We actively support local first responders and have provided pro bono or reduced-cost cleanup services for community members facing hardship. We have partnered with local organizations to assist families affected by disasters and continue to look for ways to give back to the Saint Charles and greater St. Louis community that has supported us.

Is your team trained for crime scene cleanup?

Yes, our team includes technicians with specialized training in trauma scene and biohazard cleanup. We hold certifications in bloodborne pathogen safety and follow strict OSHA-compliant protocols for handling biohazardous materials. Beyond technical expertise, we approach every trauma scene with empathy and discretion, understanding that families are dealing with incredibly difficult circumstances. We also offer discreet unmarked vehicles when requested to protect your privacy.

Still have questions?

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Ready to Work with a Team That Truly Cares?

Whether you are facing an emergency or planning a restoration project, we are here to help. Get your free consultation today and experience the Eversafe difference.

Free Estimates
Same Day Service
Licensed & Insured